Shipping Information
All orders are shipped from the United Kingdom with full tracking. We use trusted carriers such as Royal Mail, USPS, UPS, and FedEx to ensure your order arrives safely.
No Hidden Fees: We handle all import duties and taxes for EU and USA orders. You will never be charged additional fees on delivery.
Dispatch Schedule
- Orders are dispatched Monday–Friday.
- Same-day dispatch cut-off: 7:00 AM (GMT). Orders placed after 7:00 AM ship the next working day.
- The checkout page displays a full ETA for your exact address.
- Checkout shipping speeds refer only to transit time, not dispatch time.
Shipping by Region
| Region/Country | Free Shipping Threshold | Shipping Options | Delivery Time |
|---|---|---|---|
| United Kingdom | Orders over £40 | Royal Mail Tracked 24 | 1–2 working days |
| Royal Mail Tracked 48 | 2–3 working days | ||
| Royal Mail Standard | 3–4 working days | ||
| United States | Orders over $60 | UPS Express | 2–5 business days |
| FedEx / Speedex | 5–9 working days | ||
| USPS Ground | 5–12 working days | ||
|
Europe (Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Spain) |
Orders over €50 | Tracked Shipping | 4–9 business days |
| Standard Shipping | 5–12 working days | ||
|
Europe (Rest of Europe - selected countries) |
Orders over €50 | Standard Shipping | 6–20 working days |
| Canada | — | Standard Shipping | 6–20 working days |
|
USA – Non-Mainland (Alaska, Hawaii, Puerto Rico, U.S. territories) |
— | Standard Shipping | 6–20 working days |
| Rest of World | — | Standard Shipping | 6–20 working days |
Need Help?
If you have any questions about your delivery, our support team is here to help. We're committed to keeping you updated and ensuring your order arrives safely.